Customers are becoming more savvy and expecting more out of their online shopping time. The Gorgias Automation add-on can improve the customer experience by giving them self-service access to answers right on your website without them having to ‘talk to an agent’. This can reduce email volume & increase customer satisfaction sentiments significantly. We will set up your add-on & integrate it with existing chat widgets so your customers can get real-time information related to their order tracking (WISMO), return status, or answers to other common questions.
