Each customer service professional assigned to your account will go through documentation review, ticket review, training calls, response drafting, shadowing, and more.
There are no workflow changes or dev work required. We plug right into Zendesk, etc, to handle tickets how they're already coming in.
Your dedicated account manager will work closely with you on updates, product insights, and areas for improvement.
Need help? We're ready to spin up additional teammembers from our pool of qualified, US-based professionals.