How it works
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Your world-class customer service team,
at a click.
Dependable and empathetic, USA-based, remote customer support that scales with your business.
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the brands that customers love.
We help hundreds of brands help millions of customers per year.
wrrk allows us to intelligently scale as the business demands it, and the wrrk team truly feels like an extension of the Supergoop! team.
wrrk makes support painless, allowing us to focus our time on making a better app and experience for our users and growing our business
wrrk is the right partner to scale our customer support, while maintaining a personalized, empathetic, and down right fun customer experience.
On-brand, omnichannel customer service,
We're like an expert in-house agent that never gets too busy.
We handle hiring, training, management, QA, taxes, benefits. You handle growth.
Stay true to you
USA-based Pros, expert on your brand, products, and workflows. An extension of your team.
We work any schedule, any channel, any volume, any system, any scope of work.
Simple, SaaS pricing.
The personal touch of a tight-knit team, in a flex, month-to-month SaaS model.
customer service expertise, roadmaps, and action.
Helping millions of people per year, we know the tools and tricks to best delight customers, an expertise we use to proactively build you a world-class success org.
With q4 near, it's time to get staff planning sorted. I've created this plan using YoY data. Let's discuss:
wrrk Q4 staff plan
Thank you. What changes if our BF/CM sales are 25% higher than forecast?
Take a look:
revised: Q4 staff plan
We're not happy with our helpdesk. What helpdesks do you recommend?
Happy to share thoughts. Do you want to chat it through? Or to start you can check out our rundown.
wrrk helpdesk review
Thank you! Just booked time on your calendar.
Hey -- I noticed your internal team is only tagging 57% of tickets. Which means we're missing out on insights.
Would you like me to define tags and put together a guide for the remaining ~40% untagged?
Yes please! That would be great. Thank you.
pricing that scales with your business.
No long-term contracts, big minimums, or tack-on fees.
$450 min /mo
Email and Chat
$3250 min /mo
Email, chat, and phone
1 agent minimum
A world-class support team, that scales like a software product.
join our team